Force Shield Security shall endeavour to provide services which totally satisfy our customer requirements.
Our objectives are to meet the varied and ever-changing needs of our clients and to enable our workforce to supply a quality service at all times.
To achieve our quality objectives, we will monitor our systems and procedures, establish documents, maintain and implement an effective and economic system, constantly measure and assess our service aiming to meet regulatory guidelines, increase external perception of our industry and reduce customer issues wherever possible.
We understand that any organisation is reliant upon the ability and motivation of its workforce, therefore we shall ensure all employees are given training commensurate withtheir work activities and continue to monitor and review training needs.
The quality system will provide an effective and efficient quality programme, planned and developed in conjunction with our customers, regulators, the police and employees.